Refund Policy

We understand plans change. Our refund policy is designed to be fair to both travelers and the suppliers we book on your behalf.

Standard cancellation schedule

• 60+ days before departure: Full refund minus $200 non-refundable admin fee.
• 59–30 days before departure: 50% refund of total trip cost.
• 29–14 days before departure: 25% refund of total trip cost.
• Less than 14 days before departure: Non-refundable. However, we will credit 50% of your paid amount toward a future trip departing within 24 months.

Refund processing

Approved refunds are processed within 14 business days to the original payment method.

Force majeure & travel advisories

If a US Department of State Level 4 advisory is issued for your destination, or if government-mandated travel restrictions prevent your trip, we will offer either a full trip credit (valid 24 months) or a refund of all recoverable supplier costs (typically 70–85% of trip value).

Travel insurance

Because Egypt trip components are non-refundable at the supplier level within 45 days of departure, we strongly recommend comprehensive travel insurance with "cancel for any reason" (CFAR) upgrade if flexibility matters to you.

How to request a cancellation

Send a written request to sales@havanatravelegypt.com including your booking reference. Cancellations are effective on the date we receive your written request during business hours (Mon–Fri 9am–6pm ET).

Questions?

Call 518-678-8448 — we're happy to walk through options with you.