Terms of Service

Last updated: January 5, 2026

These Terms of Service ("Terms") govern your use of Havana Travel Egypt's website and travel services. By booking a trip or using our website you agree to these Terms.

1. About Us

Havana Travel Egypt is a US-registered limited liability company. Registered address: 2768 Joes Road, Palenville, NY 12463. Owner: James Roberts.

2. Booking Process

All bookings become binding only when we issue a written booking confirmation and receive your deposit. Verbal quotes are estimates until confirmed in writing.

3. Payment

A 25% deposit is due at booking confirmation. Final balance is due 45 days prior to departure. We accept Visa, Mastercard, American Express and bank transfer.

4. Prices

All prices are quoted in USD and are per person based on double occupancy unless otherwise stated. Prices are guaranteed once your deposit clears, except for government-imposed taxes, fuel surcharges, or currency-fluctuation clauses formally reserved in your invoice.

5. Cancellation & Refunds

Please refer to our Refund Policy for full details.

6. Changes by You

Requested changes after confirmation are subject to supplier availability and may incur a $75 administrative fee plus any supplier-imposed differences.

7. Changes by Us

Occasionally we may need to change your itinerary due to weather, security, supplier failure, or force majeure. We will always offer the closest reasonable alternative or a proportionate refund.

8. Passport, Visa & Health

You are responsible for holding a valid passport (with at least 6 months validity), the correct visa, and any required vaccinations for Egypt. We provide guidance but cannot bear liability for denied entry.

9. Insurance

Comprehensive travel insurance is strongly recommended. We are not licensed to sell insurance — we can refer you to reputable US providers.

10. Liability

Havana Travel Egypt acts as an intermediary between you and independent suppliers (airlines, hotels, cruise operators, guides). We select suppliers with due care but cannot be liable for their acts or omissions where those are outside our reasonable control. Our total liability shall not exceed the total amount paid by you for the affected trip.

11. Force Majeure

We are not liable for failure to perform due to events beyond our reasonable control including war, terrorism, epidemic, natural disaster, industrial action, or government action.

12. Complaints

If you have a concern during your trip, please raise it immediately with your guide or our 24/7 coordinator. Complaints not resolved in-country should be submitted in writing within 28 days of returning home to sales@havanatravelegypt.com.

13. Governing Law

These Terms are governed by the laws of the State of New York, USA. Any dispute shall be subject to the exclusive jurisdiction of the courts of Greene County, New York.

14. Contact

Havana Travel Egypt
2768 Joes Road, Palenville, NY 12463
518-678-8448 · sales@havanatravelegypt.com